Fixing the Link Blocking Issue in Outlook for Emails from Cintoo Cloud

Created by John Tapia, Modified on Wed, 12 Apr 2023 at 08:53 PM by John Tapia

This issue occurs because of an Outlook setting that blocks clicking on links sent in emails from external sources. To resolve this, you can take the following steps:

1. Contact your IT department to see if they have a trusted list and if they can add emails from Cintoo Cloud to that list.

2. Another solution is to copy the link from the email into your web browser and test if it works.

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