Change Account Owner in Cintoo

This article covers steps to change Account Owner of a Cintoo account.


Permissions: only the user with Account Owner role can pass this role to another Administrator.


If Account Owner of Cintoo account is no longer with the organization, contact support@cintoo.com 


1. From burger menu at the top right select Administration.


2. Navigate to Administrators tab.


3. Find the user in the list of Administrators to assign as new Account Owner, and click Change Owner (Star) icon from Actions column.

  • If the desired user is not listed as an Administrator, they must be invited as an Administrator first.
  • If there is no Change Owner (Star) icon for the desired user, then that user is already Account Owner of another paid or trial Cintoo account and cannot be assigned as Account Owner.


3. Click Confirm to change Account Owner.

Account Owner designation will now be applied to the desired user.

Original Account Owner will be assigned Administrator role.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article