Configure Firefox Browser - Disable Puppet VR Device in Firefox

Modified on Thu, 28 Nov at 2:01 PM

IMPORTANT INFORMATION :

The information on this page is no longer up to date due to the latest release of our VR application. For the most current details, please visit this page: Cintoo VR Experience.

Thank you for understanding


*NOTE: There is a known issue with Firefox browser version 123.0 and newer that is preventing VR content from being displayed in some VR headsets that are tethered to a PC.

If the "dom.vr.puppet.enabled" parameter is set to "true" in Firefox, this will interrupt Cintoo’s VR view from displaying in the VR headset. Disabling the "dom.vr.puppet.enabled" parameter can resolve this issue:

1. Launch Firefox and type “about:config” in the address search bar:

2. Type “vr” in the search bar, scroll down, and toggle “dom.vr.puppet.enabled” to “false”:

3. Close and re-launch Firefox

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