*NOTE: There is a known issue with Firefox browser version 123.0 and newer that is preventing VR content from being displayed in some VR headsets that are tethered to a PC.
If the "dom.vr.puppet.enabled" parameter is set to "true" in Firefox, this will interrupt Cintoo’s VR view from displaying in the VR headset. Disabling the "dom.vr.puppet.enabled" parameter can resolve this issue:
1. Launch Firefox and type “about:config” in the address search bar:
2. Type “vr” in the search bar, scroll down, and toggle “dom.vr.puppet.enabled” to “false”:
3. Close and re-launch Firefox
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article