This article covers the steps to change the main administrator of a Cintoo account.
- You must be the Account Owner of the Cintoo account to do the following steps.
- If the Account Owner of the Cintoo account is no longer with your organization, contact [email protected]
1. Go to Administration > Administrators.
2. Find the user in the list of Administrators to assign as the new Account Owner, and click on the Change Owner (Star) icon from the Actions column.
- If the desired user is not listed as an Admin, they must be invited as an Admin first.
- If there is no Change Owner (Star) icon for the desired user, then that user is already the Owner of another paid or trial Cintoo account and cannot be assigned as the Account Owner.
3. Click Confirm to change the Account Owner. The Account Owner designation will now be applied to the desired user. The original Account Owner will be re-assigned as an Admin.
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