Reconnect Cintoo to Autodesk Construction Cloud/Autodesk BIM 360

Follow the steps below to reconnect Cintoo to Autodesk if the ACC/BIM 360 hub is no longer displaying in the Cintoo Import models panel:

• Account Admin access level in ACC/BIM 360 is needed to follow the instructions below.

For Autodesk Construction Cloud:

1. Go to Account Admin > Apps > My Apps. Select the Cintoo app.

2. Click Uninstall.

• This will not effect any previously imported model files or issues that have been pushed from Cintoo to ACC.

3. Reconnect the Cintoo app following the steps in this article: Register Cintoo with Autodesk Construction Cloud.

For Autodesk BIM 360:

1. Go to Account Admin > Apps > My Apps. Select the Cintoo app.

2. Click Remove App.

• This will not effect any previously imported model files or issues that have been pushed from Cintoo to BIM 360.

3. Reconnect the Cintoo app following the steps in this article: Register Cintoo with Autodesk BIM 360.