Reconnect Cintoo to Autodesk Construction Cloud/Autodesk BIM 360

Follow the steps below to reconnect Cintoo to Autodesk if the ACC/BIM 360 hub is no longer displaying in Cintoo Import models panel.

  • Account Admin access level in ACC/BIM 360 is needed to follow the instructions below.


For Autodesk Construction Cloud


1. Go to Account Admin > Apps > My AppsSelect Cintoo app.


2. Click UninstallThis will not effect any previously imported model files or issues that have been pushed from Cintoo to ACC.


3. Reconnect Cintoo app following the steps in this article: Register Cintoo with Autodesk Construction Cloud.


For Autodesk BIM 360


1. Go to Account Admin > Apps > My AppsSelect Cintoo app.


2. Click Remove AppThis will not effect any previously imported model files or issues that have been pushed from Cintoo to BIM 360.


3. Reconnect Cintoo app following the steps in this article: Register Cintoo with Autodesk BIM 360.