Reconnect Cintoo to Autodesk Construction Cloud/Autodesk BIM 360

Follow the steps below to reconnect Cintoo to Autodesk if the ACC/BIM 360 hub is no longer displaying in Cintoo Import models panel.

Permissions: users with Account Admin access level in ACC/BIM 360 can reconnect Cintoo to Autodesk BIM 360/ACC.

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For Autodesk Construction Cloud

1. Go to Account Admin > Apps > My Apps. Select Cintoo app.

2. Click Uninstall. This will not affect any previously imported model files or issues that have been pushed from Cintoo to ACC.

3. Reconnect Cintoo app following the steps in this article: Register Cintoo with Autodesk Construction Cloud.

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For Autodesk BIM 360

1. Go to Account Admin > Apps > My Apps. Select Cintoo app.

2. Click Remove App. This will not effect any previously imported model files or issues that have been pushed from Cintoo to BIM 360.

3. Reconnect Cintoo app following the steps in this article: Register Cintoo with Autodesk BIM 360.