This error is typically caused by outdated software on your Windows system, specifically the need for the latest service pack. A service pack is a collection of updates, fixes, and enhancements that Microsoft releases to improve the stability and security of the Windows operating system. Here is a link based on your operating system Service Pack and Update Center
When you encounter a fatal error message in Cintoo Connect, you should check to see if you have installed the latest service pack on your system. If you do not, you will need to update your Windows system to the latest service pack to resolve the issue.
Updating your Windows system to the latest service pack can be done by following these simple steps:
1.Open the Windows Update utility by clicking on the Start menu and searching for "Windows Update."
2. Click on the "Check for updates" button to search for available updates for your system.
- If any updates are available, including a service pack update, click on the "Install updates" button to begin the installation process.
Updating your Windows system can take some time, depending on your internet connection speed and the update size. It is also recommended to back up your data before the update in case of any problems.
Once the update is complete, you should be able to open Cintoo Connect without encountering a fatal error. However, if you continue to experience problems, you should contact Cintoo's support team for more help.