How to disable USB power saving mode for Cintoo Connect

Created by John Tapia, Modified on Thu, 25 May 2023 at 06:52 PM by John Tapia

USB power saving mode is a feature that allows your computer to turn off USB devices when they are not in use to save battery life.

When USB power saving mode is enabled, your computer will suspend the power supply to any USB device that is idle for a certain period of time.

This can help extend the battery life of your laptop or tablet when you are not using any USB devices.

However, this can also cause problems when using USB devices that require constant power supply or data transfer.

Why disable USB power saving mode?

When using Cintoo Connect with an external SSD drive connected via USB, you may experience slow performance or interruptions if USB power saving mode is enabled on your computer.

This is because USB power saving mode may suspend the power supply or data transfer to the external SSD drive when it is idle for a certain period of time.

This can cause Cintoo Connect to lose connection with the external SSD drive and stop the upload or download process.

To avoid this problem, you need to disable USB power saving mode for Cintoo Connect on your computer.

How to disable USB power saving mode

To disable USB power saving mode for Cintoo Connect on Windows 10:

  1. Open Device Manager by right-clicking on the Start menu and selecting Device Manager.
    1. Expand the Universal Serial Bus controllers category by clicking on the arrow next to it.
    2. Right-click on each USB device under this category and select Properties.
    3. In the Properties window, click on the Power Management tab.
    4. Uncheck the box next to Allow the computer to turn off this device to save power.
    5. Click OK to save the changes.
    6. Repeat steps 3-6 for all USB devices under Universal Serial Bus controllers category.
    7. Restart your computer for the changes to take effect.
  2. After disabling USB power saving mode for Cintoo Connect on Windows 10:

    • You should be able to use Cintoo Connect with an external SSD drive connected via USB without any performance issues or interruptions.
    • Your computer may consume more battery power when using USB devices.

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