Follow the steps below to reconnect Cintoo to Autodesk if the Autodesk Forma/BIM 360 hub is no longer displaying in Cintoo Import models panel.
Permissions: users with Account Admin access level in Autodesk Forma/BIM 360 can reconnect Cintoo to Autodesk BIM 360/Autodesk Forma.
For Autodesk Forma
- Go to Account Admin > Apps > My Apps. Select Cintoo app.

- Click Uninstall. This will not affect any previously imported model files or issues that have been pushed from Cintoo to Autodesk Forma.

- Reconnect Cintoo app following the steps in this article: Register Cintoo with Autodesk Forma.
For Autodesk BIM 360
- Go to Account Admin > Apps > My Apps. Select Cintoo app.

- Click Remove App. This will not affect any previously imported model files or issues that have been pushed from Cintoo to BIM 360.

- Reconnect Cintoo app following the steps in this article: Register Cintoo with Autodesk BIM 360.
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