Scan Capacity and Usage for Subscription
This article describes how to check scan capacity for a Cintoo subscription.
Permissions: only users with Account Owner or Administrator role of a Cintoo account can check their scan capacity and usage.
This functionality is available on Administration page from burger menu at the top right.
Scan count is a cumulative sum of all scan positions in all Cintoo projects created in an individual Cintoo account. Reaching capacity, it's possible to increase max scan capacity or delete scans from existing projects to continue using Cintoo.
Contact your Cintoo Sales Representative or sales@cintoo.com to do that.
If attempted to upload with Cintoo Connect the number of scans or 360 images exceeding the capacity of the subscription the following message would be shown allowing to proceed until the scan capacity was full. In this case a part of scans/360 images won't be uploaded.
