Error Signing up for a Free Trial Account
This article describes a solution to an error occurring when trying to sign up for a trial Cintoo account.
When attempting to create a free trial account using an email address that is already linked to an active or expired Cintoo plan, an email with subject line "Cintoo: 30 Day Free Trial declined" will be sent.
In this case, go directly to aec.cintoo.com or us.cintoo.cloud (depending on the tenant where Trial account was created) and sign in with the email address and password linked to a current active Cintoo plan, or click Contact Cintoo Sales Team to get in touch with a Cintoo sales representative about purchasing a paid Cintoo subscription.
Received message. Here is a different way to rewrite the text for you: To log in to Cintoo Cloud, you need to have a registered account. If you get an error message saying that your account is not registered correctly, there is an easy fix. You just need to subscribe to the trial again. This will fix the problem and let you log in to Cintoo Cloud and use your account. So, if you get an error message saying that your account is not registered correctly in Cintoo Cloud, the fix is to subscribe to the trial again. This will help you fix any issues with your account and use the software again.
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