Cintoo Connect Bypassing Invalid SSL Certificate

Created by John Tapia, Modified on Wed, 30 Oct at 3:59 PM by Nikita Barnev

This article provides guidance on addressing the "Bypassing Invalid SSL" warning message encountered in Cintoo Connect.




Overview of the Issue: The warning indicates a problem with the SSL certificate used by your computer for internet connectivity. SSL certificates secure connections and protect sensitive information, such as login credentials and personal data. When Cintoo Connect does not recognize the SSL certificate as valid, it will bypass the certificate and attempt to connect to the internet to prevent any update failures. 


Implications: While this warning is not critical, it suggests that your internet connection may be insecure, exposing sensitive information to potential interception by malicious actors.

Recommended actions to prevent this warning:

  1. Ensure that your internet connection is trusted. Verify that the SSL certificate used by Cintoo Connect is recognized as valid.

  2. If you encounter this warning, check your internet connection for security or consult your IT department for assistance.


Conclusion: The "Bypassing Invalid SSL certificate" warning is common in Cintoo Connect but can be resolved by ensuring a secure internet connection and valid SSL certificate. Taking these steps will help ensure that your point cloud data is uploaded and processed securely.


For further questions or assistance, please reach out to our support team.


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